SCENARIO
You are a Health and Safety consultant and have been telephoned by an organisation called MSL,
who are a large pharmaceutical distribution company. MSL procure, store, and distribute
pharmaceutical products across Europe. The organisation has been operating from a new
warehousing site, that includes office space, for two years. The site is on a busy junction that
provides excellent access to the motorways. The workforce is made up of 1200 workers which
includes order pickers, team leaders, distribution drivers, and sales representatives. Office workers
include Human Resources (HR) and a Health and Safety Manager (HSM) who has just started their
NEBOSH Diploma.
Recently, there has been an accident where a worker was hit by a reversing truck. Several other
workers witnessed this accident and have been traumatised by what they saw. However, this is not
the only accident that has happened in the last 12 months. Previously, an automated order-picking
cart collided with a worker, resulting in a broken ankle. This accident led to the organisation being
issued with an enforcement notice. The organisation is expecting another visit from an enforcement
officer. As a result, they have asked you to carry out a full review of their health and safety.
Before you start looking around the site you are introduced to the Managing Director (MD). The MD
tells you about the two accidents and the expected visit from an enforcement officer. They add that
both the accidents were due to ‘worker error’. They also want you to produce a report demonstrating
that the management of health and safety at MSL has nothing to do with the accidents.
The MD introduces you to the HSM and leaves to attend a Directors’ meeting. The HSM escorts you
to the goods-outwards warehouse. During the walk, they immediately disclose that the Directors
believe that there are no risks if common sense is used. The Directors are more interested in making
as much money as possible. An annual bonus is offered to all workers to incentivise this.
You watch workers picking products to fulfil orders and notice two, small forklift trucks are being used
for restocking the racking. You see fire extinguishers and fire notices at various points around the
warehouse, along with call points near to the doors. There is a first-aid kit located near to a desk at
one end of the warehouse.
You speak to the warehouse manager (WM) who explains that there are three temporary order
pickers starting today. One of the team leaders is presenting an induction training session and the
WM invites you to observe. You accept this offer and follow the team leader.
On the way to the training room the team leader tells you that there is a high turnover of workers, so
they are used to delivering the induction training. You are told that the induction will cover site rules
and fire arrangements. You ask if the nominated first-aiders list is shared at the induction. The team
leader tells you that it is not shared, but that all warehouse managers and team leaders have
received first-aid training. You find out that the induction is the same for all new workers, whether
they are temporary or permanent. You question how the workers will know about risks they are
exposed to in their roles. The team leader insists that if the workers do the job as instructed there will
not be any risks. You also learn that no written job description is provided to new workers. Once
they are put into their teams, their team leader will tell them how to do the job.
After the induction you speak to the HSM and ask to see all of the health and safety documentation.
The HSM shows you the fire procedure and the goods-outwards warehouse risk assessment. You
are also shown the risk assessment and guidance for working from home, which the sales team are
familiar with. You ask to see the fire risk assessment; the HSM explains that it does not exist
because they do not know what to include in it.
You read through the fire procedure, which includes alarm recognition. You notice that a fire drill was
last carried out in 2018. You meet up with the MD and explain why fire drills should be practised.
The MD says that “Everyone has been told that the assembly point is in the car park at the back of
the building”. Although the MD believes that fire drills disrupt work, they reluctantly agree that they
should be practised, and speak to the HSM about organising this.
The next day you continue your review of the documentation and look at the generic goods-outwards
warehouse risk assessment. You notice that this was also carried out in 2018. The HSM tells you
that they developed the last risk assessment alone. The findings were fed back to the workers by the
team leaders. You intend to revise this risk assessment.
You now look at the documentation about working from home, which relates directly to the sales
team. The Sales Manager (SM) has previously noticed that more than one of the sales team workers
has poor posture in their chair during online meetings. The guidance document includes advice for
workstation assessment for long-term working from home. The SM has regular 1-2-1’s online with
the individual team members and twice-weekly sales team meetings. At the team meeting each
member gives an update on what they are doing, and among other things, the wellbeing of the team
is discussed. There is also the opportunity for them to chat with colleagues.
Moving on from this, you ask the HSM if sickness absence is recorded. The HSM replies that HR
record this.
You learn that the HSM carried out an audit about six months ago. The Directors seemed to think it
was a good idea and showed some interest in reviewing the findings. The Directors were not
interested in a plan or scope, because they were convinced by the HSM that they knew what they
were doing. Although, the HSM had previously carried out inspections, they had never done an audit
before. The HSM analysed documentation such as risk assessments, spoke to workers and
recorded their feedback.
When you speak to the HSM about the audit you ask about the audit team and the plan. The HSM
says it only took a couple of days and they did not have anyone to help them. You ask if there were
any significant findings and if the Directors had seen them. The HSM replies that the Directors were
not interested and said they were too busy. The significant findings were that many risks were not
assessed. These included stress and DSE use. Other risk assessments and procedures needed
revising. These significant findings were presented in a report.
You move on to accident investigations. The HSM explains that the details of any accidents and
incidents are recorded, if they are reported. Various statistics are produced from these records. The
HSM doubts that all accidents and incidents are reported.
Training and inspection records are kept, although training has not resumed since the site move.
The fire drill starts at 10.00 the following day. You notice that some workers appear to be taking on
the role of fire marshal, even though they have not been officially appointed. As you leave the
building you look at the front of the building where a few people have gathered. At the nominated
assembly point there is chaos. Some workers are trying to work out if everyone is there.
ANSWERS of Each Tasks
Task 1: Fire arrangements
Question 1 (a)
The positive points of MSL’s fire safety arrangements are listed below;
1.INDUCTION: The scenario tells us that new employees are given induction before
they start their work which is a good point. They are informed about the fire
arrangements during their induction.
2.FIRE EXTINGUISHERS: Fire extinguishers are installed at different locations in the
building which can be used for firefighting.
3.FIRE ALARM SYSTEM: The MSL building has installed a fire alarm system to
announce emergencies. Call points are located near the doors in the building.
4.FIRE SAFETY PROCEDURES: MSL’s safety documentation included a document
for fire procedures which is also a positive aspect.
5.POSTERS AND NOTICES: There are posters installed at various locations in the
building with information about fire safety and emergency actions.
6.ASSEMBLY POINT: The car park at the back of the building has been selected as
the assembly point in case of fire emergencies.
Question 1 (b)
MSL’s fire safety arrangements had the following negative aspects;
1.LACK OF TRAININGS: The trainings of employees has been discontinued for over
2 years as mentioned in the scenario which is a very negative point as a there has
been a major organizational change and more and more new workers have been
hire over the years who must be trained in fire safety.
2.LACK OF FIRE RISK ASSESSMENT: In the scenario, the HSM confesses that
there is no fire risk assessment as they did not know what should be included in
this assessment. The fact that such a serious hazard hasn’t been assessed is
also a negative point for MSL’s fire safety arrangements.
3.LACK OF FIRE DRILLS: No drills and mock exercises have been conducted by
MSL since 2018 which is another negative point because without fire drills,
employees would be confused in emergency situations and there would be severe
losses.
4.LACK OF MANAGEMENT’s INTEREST: The Managing Director showed no
interest in fire drills and considered them to be a disruption in the workflow. They
reluctantly agree to hold a fire drill eventually.
5.POOR COMPLIANCE: The safety rules and fire procedures have been shared with
workers and they are told about the assembly point, as per the MD’s statement,
yet many of the workers gathered at the front door during the fire drill. This shows
poor compliance of the safety rules.
6.SUBOPTIMAL ASSEMBLY POINT: The car park at the back of the building does
not appear to be the optimal and most suitable location as its primary function is
cark parking. The assembly point should be accessible to all workers. This might
be the reason for poor compliance and gathering of workers at the front entrance.
7.SINGLE ASSEMBLY POINT: No backup assembly point has been selected for
such a large organization with about 1200 employees. This is also a negative
point.
8.LACK OF FIRE MARSHALS: The scenario showed us that the role of fire marshal
was assumed by some of the workers and the was no officially appointed fire
marshal to guide the workers during emergencies.
9.UNAWARENESS OF WORKPLACE HAZARDS: It is the employer’s responsibility
to provide information to workers about all the hazards in the workplace but SML
had no documentation of workplace hazards and the workers were not informed
about on-site fire hazards which is also a negative point.
10. LACK OF HEADCOUNT PROCEDURE: In the fire drill, it was observed that the
scene was chaotic as workers were trying to figure out whether all of their
colleagues have exited the building. There should be a specific procedure for reporting at the assembly point and a proper head count for this purpose.
11. LACK OF EMERGENCY EXITS: In the scenario, there is no mention of
emergency exits towards the assembly point which might also be the reason of
workers exiting through the front entrance.
Question 1 (c)
The following points highlight the importance of fire drills;
1.QUICK REACTION TIME: Through these drills, workers’ reaction time in
emergency situations will be reduced significantly and they will quickly be able to
get to safety.
2.MINIMAL CONFUSION: If regular drills are conducted, workers will get familiar
with the situation and will not be confused or flustered in emergency situations.
IDENTIFICATION GAPS AND WEAKNESSES: These emergency drills, we will able
to identify and mitigate the weaknesses in the fire safety arrangements before
they cause serious losses.
4.EQUIPMENT CHECK: These drills also provide an opportunity for checking and
confirming the fire safety arrangements like alarm system and extinguishers which
might be nonfunctional by remaining idle for too long.
5.IDENTIFYING ROLES AND RESPONSIBILITIES: Each member of the
organization will be able to practice their roles and responsibilities in these drills.
6.CONFIDENCE: Workers’ confidence and morale would be improved as they
practice their roles more and more.
Task 2: Managing risks for those working from home
Question 2
The following points emphasise on MSL’s approach towards working from home risks
management;
1.IDENTIFYING EXPOSED EMPLOYEES: The workers exposed to hazards
associated with working from home are identified as the scenario mentioned that
the sales workers are directly related to these hazards.
2.SPECIFIC RISK ASSESSMENT: Another positive point is that MSL has prepare a
risk assessment for working from home. This assessment has been forwarded to
the sales staff and they are fully aware of it.
3.ADDITIONAL INFORMATION: The firm additionally provides the sales teams with
additional information and instructions for working from home, which are properly
documented as stated in the scenario.
4.SELF ASSESSMENT AWARENESS: Information is given to employees on how to
evaluate their workstations for long-term working from home.
5.MEETINGS WITH SALES MANAGER: One-on-one online meetings with each
member of the sales team were described as being held by the sales manager in
the scenario, allowing employees to ask questions and receive advice from
management.
6.TEAM MEETINGS: The Sales Manager also has bi-weekly meetings with the sales
team. Members provide updates on their well-being to one another during these
sessions, which are not strictly for business. The workers are able to socialize in
these meetings.
7.MONITORING BY THE SALES MANAGER: The sales manager closely observes
the staff during their online sessions and monitor their posture at their
workstations which is a positive effort from their side.
8.OUTDATED RISK ASSESSMENT: The hazards associated with working from
home cannot be managed effectively with this risk assessment as it outdated and
insufficient.
9.INADEQUATE ASSESSMENT: The audit carried out by the HSM found that the
risk assessment for working from home is insufficient without taking into account the use of DSE.
10. ERGONOMIC HAZARD: As the sales manager has observed some employees
having bad posture during their virtual meetings, which might have long-term
adverse effects on their health, ergonomic risks are not appropriately controlled.
11. FAILURE TO ACT: Even though, the ergonomic hazards are identified and
workers are observed with bad posture, the organization has failed to mitigate this
issue and no steps have been taken.
12. NEGATIVE APPROACH: The MD has a negative approach to workplace hazards
and they do not consider any hazards to be significant.
Task 3: Suitability of the generic risk assessment / risk assessments
Question 3
The following comments emphasise MSL’s approach to general workplace risk
assessment;
1.OUTDATE RISK ASSESSMENT: The current risk assessment is outdated and
needs are review as the scenario stated that it was conducted in 2018 which was
4 years ago.
2.INADEQUATE RISK ASSESSMENT: The risk assessment was not sufficient and
did not cover all the major hazards present in the workplace. This was shown in
the audit report by the HSM. So, the current risk assessment is not suitable.
3.LACK OF MANAGEMENT’s INPUT: The management of MSL did not take part in
or show any interest in this evaluation. As a result, this assessment was
developed without their participation, which is not ideal for a thorough
assessment.
4.LACK OF WORKERS’ COUNSEL: Workers' input is also essential for an effective
risk assessment because they are the ones who are most familiar with the
working conditions and environment. This assessment is even more ineffective
because the workers are not involved.
5.INEFFECTIVE ASSESSMENT: The organization has an overall negative health
and safety culture and has been issued enforcement notice for frequent accidents
which indicates that the risk assessment and MSL’s approach is not effective.
6.INEFFECTIVE COMMUNICATION: The findings of the risk assessment were not
communicated properly as the scenario showed that only the team leaders were
given the findings of these risk assessments and the workers were unaware of the
hazards present in the workplace.
7.ORGNIZATIONAL CHANGES: The ideal approach to risk assessment is to review
and update it when there is an organizational change but this was not done either
as the assessment has not been updated to account for the building shift two
years ago.
8.LACK OF FIRE ASSESSMENT: Fire hazard has not been assessed despite it
being a major hazard.
9.INDEPENDENT RISK ASSESSMENTS: There are independent and separate risk
assessments prepared for warehouse and work-from-home as the risks vary
significantly between these two. This is a good approach.
10. NEGATIVE MANAGEMENT APPROACH: The team leader and MD do not give
any importance to workplace hazards and believe that there are no risks
associated with the activities. This is negative mindset and a poor approach for
risk assessment.
11. IMMEDIATE CAUSES: The Management only focus on the immediate causes of
accidents and consider workers responsible for all accidents. This is also a poor
approach to managing and accessing risks.
12. ACCIDENT REPORTS: Reporting accidents and near misses are important as
they help in conducting risk assessment but the scenario showed that not all
accidents were documented.
13. NEW WORKERS: Risk assessment must account for new workers in the
organization but this was not considered either. Thus, the current approach is not
suitable and should be reviewed.
14. ACCIDENT RATE: Frequent accident have happened in the workplace and the
risk assessment has proven to be ineffective in controlling these accidents so the
approach towards risk assessment must be reconsidered.
15. SICK LEAVES: Records of employees’ sick leaves are kept by the HR
department but MSL has not given them any consideration. They should be
analysed and the risk assessment should be updated accordingly.
Task 4: Monitoring and measuring (audits)
Question 4 (a) (i)
The Health and Safety managers approach towards auditing has the following negative
features;
1.LACK OF MANAGEMENT’s INVOLVEMENT: The HSM should’ve convinced the
directors and MD to participate in the audit and provide their input but this wasn’t
done and the audit was prepared without their involvement.
2.RUSHED AUDIT: Audits are extensive reports and should be completed carefully
but the HSM completed their audit in a couple of days which appears to be a
rushed job.
3.NO DEFINED SCOPE: The scope of audit must be predefined with consultation
from different departments and managers but this audit had no definite scope and
it did not specify the areas covered in it.
4.NO PROPER PLAN: There is also no plan of action and no arrangements were
made which are required smooth procedures.
5.LACK OF EXPERIENCE: The HSM had not prior experience in auditing as the
scenario stated that it was their first time which is a negative aspect as well.
6.LACK OF COLLABORATION: The HSM failed to collaborate with anyone for this
audit and no audit team was formed.
Question 4 (a) (ii)
These are the positive features of HSM’s audit;
1.ANALYSIS OF SAFETY DOCUMENTATION: In order to complete this audit, the
HSM studied and analysed MSL’s health and safety documentations including
guidelines, fire procedures, risk assessments etc. which is good aspect of this
audit.
2.CONSULTATION WITH WORKERS: The HSM consulted with different workers
and asked for their feedback on safety related issues at MSL. Their statements
were noted and used for this audit which is also a positive point.
3.VALUABLE FINDINGS: The audit revealed some important findings about the
workplace hazards and risk assessments which were otherwise unknown.
4.AUDIT REPORT: The HSM drafted and documented an audit report and the
findings of the audit were detailed in this report.
Question 4 (b)
The directors had a very negative response to the HSM’s audit which is highlighted by
the following points.
1.LACK OF INTEREST: The directors showed no interest in the scope/plan of this
audit and did not bother about the details of this audit which is a poor response.
2.NO INPUT AND COLLABORATION: The did not get involved in this audit and did
not help the HSM in any way. They also failed to provide consultation to the HSM
who undertook the task solely with not help.
3.DISREGARDING ITS FINDINGS: After completing the audit, the HSM formed a
report of the audit’s findings which was also disregarded by the directors and they
gave no importance to it.
Task 5: Adequate first-aid provision
Question 5
In a review to determine if first-aid provision is realistic and proportionate at MSL I will
consider the following points:
1. First Aid Trainings:Providing first aid trainings to all workers is very important
especially when staff turnover has to occur, but in the scenario we have noticed
that no trainings were provided.
2. Proportionate resources: While reviewing the first aid provision at MSL number
of first aid facilities must also be reviewed, as there are large number of workers
working at the organization, so large number of first aid facilities should be
provided.
3. Nominated First Aiders:Competent persons should be nominated as First aiders
and their names should be displayed and shared with workers, so that it becomes
their responsibility to show up in emergency situations.
4. Accessible First Aid tools:First aid kits and other first tools should be placed in
worksite facility in such a way that they are easily accessible and they should be
in sufficient number as in the scenario we have noticed only one first aid kit at
MSL warehouse.
5. Nature of Activities: Since some activities have a higher risk of minor injuries
than others, the nature of the activities taking place in an area should also be
taken into consideration while selecting appropriate first aid tools.
6. Accident/ Incident rate: For this review, accidents and incident reports will be
examined, as first-aid provisions must be equitable to the accident rate.
7. Distance between First aid facility and nearest hospital: The distance to the
closest hospital and emergency services will also be taken into account to make
sure that injured workers receive sufficient first-aid care up until they get to the
hospital.
8. Special consideration for potentially vulnerable staff: Young and newly hired
workers are always vulnerable and are more likely to get injured, so special
considerations are made for them which are to be reviewed.
9. Sufficient resources for potentially hazardous areas: Both the risks present in
the workplace and their mitigation strategies must be taken into account. It will be
necessary to assign sufficient first-aid supplies to locations with uncontrolled
hazards.
10. First Aid Arrangements in Company Vehicles: As different vehicles are being
used by the MSL company for transportation of goods, so first aid arrangements
should be made in these vehicles.
11. Number of First aiders: Number of first aiders should also be taken in account
and should be considered while reviewing the first aid proportionality.
12. Competence of Employees: Competence of employees should also be take in
consideration, and arrangements should be made to aware them about the basics
of first aid.
13. Refresher Trainings: Refresher First aid trainings should also be reviewed, to
make sure workers are aware of the first aid procedures and are up to date with
the company’s first arrangements.
14. Compliance of safety Regulations: While reviewing the first aid provision, consideration must be given to how well safety regulations are being followed,
and if they are not, additional arrangements must be made.
15. TRANSPORT VEHICLES: Trucks used for deliveries must be included as well
and they must have first aid equipment
Task 6: Health and safety management roles and responsibilities
Question 6
The following points highlight the effectiveness of roles and responsibilities for managing
health and safety;
1.THE MANAGING DIRECTOR:
The ultimate responsibility of health and safety management lies with the
managing director but they have neglected this responsibility at several
occasions in the scenario. They hold the workers responsible for all
accidents.
The managing director also has the role of a leader in the organization but
the have failed to give positive motivation to their subordinates by
disregarding workplace safety.
The MD is also responsible for arranging trainings for workers before
assigning them to risky tasks but this responsibility was neglected as well.
The MD also neglected their responsibility of raising awareness at MSL
regarding health and safety.
They failed to provide a safe workplace environment for their employees at
MSL.
The MD also failed to hire competent and experienced management team
as most of them disregarded workplace safety.
The MD also failed to arrange fire drills and risk assessment reviews for
MSL.
The MD should also assign fire marshals to deal with emergencies more
effectively which was not done either.
2.DIRECTORS:
The Directors also have a responsibility to participate in health and safety
matters but they neglected their responsibility by not providing their input.
They also believe that risks are not important as long as workers are
careful. Which is negative mindset.
The directors are more inclined towards sales and finances rather than
safety which is irresponsible behaviour.
The directors have the responsibility to take immediate actions to mitigate
workplace hazards but they have not done this even though the HSM
listed several hazards in their audit report.
They should be aware of the workplace conditions and accidents but the
scenario showed otherwise.
They also failed to see the significance of workplace safety which is a
legal obligation.
3.TEAM LEADERS:
The team leaders are responsible for monitoring and supervision of the
workers and report any unsafe behaviour but they also failed in this
regard.
They also have the responsibility to give their workers sufficient
information about the workplace procedures and hazards but this was not
done either.
They failed to identify and report unsafe features in the workplace which
were identified by the HSM in their audit. The scenario showed that they
also believed that the job has no risks if workers do as instructed.
The team leaders did provide induction trainings to new workers which is a
good aspect.
4.SALES MANAGER:
The sales manager was diligent of safety related to work-from-home.
They consulted with their sales representative is private online meetings.
They also observed the posture of the sales members during their online
meeting and noticed that few workers had bad postures. However, they
failed to address this issue immediately and no action was taken to
mitigate the issue.
They fulfilled the responsibility by providing risk assessment and
instructions about workstation hazards.
5.HSM:
The health and safety manager has assumed all the safety related
responsibilities and has attempted to improve the workplace conditions by
performing an audit but their efforts are frequently wasted by the
management because of their disregard of safety.
They performed several inspections of the workplace which is aligned with
their responsibilities as HSM.
The HSM failed to update the risk assessment for MSL for 4 years which
was partially their responsibility.
The role of HSM should be assigned to competent and experienced
individual but the scenario showed that the current HSM did not know how
to complete fire assessment and they also had no experience in auditing.
6.WORKERS:
MSL workers have the responsibility to report any unsafe feature and
behaviour in the workplace but the scenario showed that not all accidents
were reported by workers.
Workers are obligated to have sufficient information and training before
starting work but this obligation was neglected.
7.FIRE MARSHAL:
The role of fire marshal should be assigned to competent and experienced
employee but the scenario showed that few workers had assumed this
role without any official decree.
Task 7: Financial arguments to improve health and safety
Question 7
The following financial arguments can help in convincing the management about
workplace safety;
1.FINES: MSL may be fined if they continue to operate under existing health and
safety issues, given the fact that it has already been issued with an enforcement
notice.
2.COSTUMERS LOSS: Poor health and safety conditions may lead to defamation of
the organization’s business in the market, leading to loss of customer trust and
suffering loss.
3. COMPENSATION CLAIMS: Injured workers may want compensation for the
sufferings they got from the workplace, so its better to minimize the risk of injury
by improving health and safety conditions.
4.SICK LEAVES: MSL will have to send the injured worker on paid leave. This will
make organization to pay someone who is not working for the organization.
Hence it will be a financial loss.
OVERCOMPENSATION FOR LOSS OF LIFE: In case of the death of a worker in an
accident, MSL would have to pay hefty amount of compensation and may be fined
as well.
6.HIRING COSTS: New hires in place of injured workers would need training and
their training would cost money.
7.INSURANCE PREMIUMS: Insurance plans may get expensive for MSL as it is
becoming unsafe and accidents are happening frequently.
8.PROPERTY DAMAGES: Accidents will lead to damaged properties and equipment
which is also a financial loss.
9.DAMAGED PRODUCT: Stock in the warehouse can be damaged/harmed in case
of accident.
10. LAWSUITS: The company will have to pay for court proceeding as representation
if a lawsuit if filed against them.
11. SANCTIONS: Sanctions may be imposed by competent authority which will also
result in losses.
Task 8: Human factors
Question 8
Based on the scenario, following are the factors that may have influenced the safety
related behavior of workers at MSL:
1. Top management’s Commitment:
We have noticed in the scenario that the Top management of the MSL were not
committed towards health and safety mattes as they were only interested in
productivity, which negatively influenced workers behavior towards health and safety.
2. Top Management’s Priorities:
In the scenario we have noticed that the top management was only interested in earning
more money, regardless of how workers achieve their assigned targets, which clearly
shows their priority is productivity over worker’s health, which has negatively influenced
workers’ behavior.
3. Blaming Culture:
We have noticed in the scenario, the managers of the MSL blames workers for the
occurring of accident and not blaming their worksite to be hazardous, which may have
negatively influenced workers’ behavior towards health and safety.
4. Ineffective Risk assessments:
In the scenario we have noticed that the risk assessment in place was conducted years
ago and was not updated which indicates poor approach of MSL management in
assessing risk, hence influencing workers’ behavior.
5. Poor accident/ incident reporting:
In the scenario we have noticed that there was no system established for recording of
accidents and incidents, which negatively influences workers’ behavior towards health
and safety.
6. Lack of Supervision:
We have noticed in the scenario that there was no supervision of activities at MSL which
also influence workers behavior negatively.
7. Lack of Knowledge:
Workers are to be provided with sufficient knowledge about workplace hazards and their
control measures but the management of the MSL company failed to do so, which may
have adversely affected workers behavior.
8. Lack of Training:
Lack of Trainings adversely affects workers behavior towards health and safety, and we
have noticed in the scenario that workers were not provided with sufficient trainings.
9. Management’s input in H&S matters:
Top management’s input in health and safety matters is of very importance and has
great impact on workers’ behavior, but in the scenario we have noticed that the top
management of the MSL company was not involved in Health and safety matters.
10. Incompetent and inexperienced individuals:
Competent workers are to be hired, but in the scenario we have noticed that the top
management was incompetent in health and safety matters with lack of knowledge in
health and safety matters and importance of health and safety, which negatively
influenced workers behavior at MSL.
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You can Download Question Sheet of 07-Dec-2022
Words Count In this Paper 3400
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